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Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. … Previously all online support chat features were available for free to users worldwide.
Par ailleurs, Is calling Apple support free?
How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.
Et, Can you walk into Apple Store for help?
A: At Apple Store locations that have fully reopened for shopping and Genius Support, you may experience short wait times before being allowed to enter the store. To maintain physical distancing, we are limiting store occupancy and giving everyone lots of room.
de plus, Does Apple store charge for help?
Answer: A: Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.
How can I chat with Iphone support?
How to Chat with Apple Support
Call Apple Support at 1-800-APLCARE.
Get hands-on hardware support.
Whether you make a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us, you’ll get the expert help you need.
Even if the store is open, it may limit certain activities. Typically, walk-in customers are not allowed at this time. Instead, you’ll have to make an appointment. That’s true whether you need to visit the Genius Bar for service or repairs or want to shop for or return an item.
You can speak to a Genius at the Genius Bar in an Apple Store. But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up.
In most cases, walk-in appointments are unavailable. If your store has not reopened for in-store Genius Support yet, it will be noted by a banner on its webpage. Find your nearest Apple Store at apple.com/retail. If you choose curbside service, an Apple Genius will contact you with directions to your appointment.
In most cases, walk-in appointments are unavailable. If your store has not reopened for in-store Genius Support yet, it will be noted by a banner on its webpage. Find your nearest Apple Store at apple.com/retail. If you choose curbside service, an Apple Genius will contact you with directions to your appointment.
To repair your iPhone, sure Apple workers will access to your iPhone. And generally, after the repair, all your data will be deleted completely.
What can be labeled as Apple Services transactions. Music, movies, TV shows, stickers, books, and app purchases (from the iTunes Store, App Store, and Book Store). These are billed at the time of purchase. They can also include in-app purchases, pre-ordered music or movies, and subscriptions that automatically renew.
To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.
Send a message
How to request a refund
How to request a refund
If you still need help buying an AppleCare plan, contact Apple Support. In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. … In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of your purchase of an eligible Mac, Apple TV, or other device.
AppleCare and AppleCare+
For most products, Apple’s extended warranty plan is known as AppleCare+, which provides up to two or three years (depending on the product) of hardware coverage, as well as coverage for up to two incidents of accidental damage every 12 months (subject to service fees).
In most cases, walk-in appointments are unavailable. If your store has not reopened for in-store Genius Support yet, it will be noted by a banner on its webpage. Find your nearest Apple Store at apple.com/retail. If you choose curbside service, an Apple Genius will contact you with directions to your appointment.
The Genius Bar is a free service provided by Apple Inc to support the use of its products and services. It is a face-to-face tech support centre inside Apple’s retail stores, with the purpose of providing concierge-style support for customers of Apple products.
Assuming the have stock in the store, you can just walk in and buy one. Assuming the have stock in the store, you can just walk in and buy one.
You can make a Genius Bar appointment by visiting support.apple.com and following the steps below. You can also get tech assistance by mailing your product to Apple or speaking with an Apple expert over the phone, online chat, or email.
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