Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen

Locate and download the firmware update. Transfer the update to your TV box via SD card, USB, or other means. Open your TV box in recovery mode. You may be able to do this through

Press the ACTION MENU or (Quick Settings) button. The next steps will vary depending on your TV menu options: Select System → About → Reset → Factory data reset → Erase everything → Yes. Par